Refund Policy

Refund Processing

Once we receive your returned item, we will process the refund. A credit will automatically be applied to your credit card or original method of payment, within a certain number of days.

Late or Missing Refunds

If you haven’t received a refund yet, please follow these steps:

Check your bank account again.

Then contact your credit card company — it may take some time before your refund is officially posted.

Next, contact your bank — there is often some processing time before a refund is completed.

If you’ve done all of this and still haven’t received your refund, please contact us at:
contact@niviou.shop